Our couriers are Canpar, UPS, Purolator or Canada Post. Orders over $2500 shipped with our couriers qualify for our free freight program. Freight charges may be deducted from invoices over $2500 if the invoice is paid within 30 days. No other discounts can be combined with the free freight program.
Customers may request we use a different courier or express service at the customer’s expense.
We are proud of the quality of our products. If there is a warranty issue with an item purchased from Red Pine, please fax or email a short description of the problem. We will deal with your problem promptly by supplying a return authorization or by issuing a credit.